P1
Expired stock cannot be dispensed
Not with a supervisor override, not at a discount. The batch is out of the sale the moment it expires.
Compliance
The rules live in the software, not in a training session.
A pharmacy in Dubai answers to different systems than one in Kerala: national track and trace, an emirate health exchange, VAT instead of GST. All of it is built in. The counter is busy, staff change, and memory is not a compliance system.
Everywhere: four hard blocks
Enforced in the posting layer. The bill does not save, whoever is standing at the counter.
P2
Nothing bills above batch MRP
The printed MRP of that specific batch is the ceiling, so overcharging never becomes your complaint to answer.
P3
Scheduled drugs need a prescription
Rx number, doctor and patient are captured on the bill itself, so the H1 register is already written.
P4
Only a pharmacist dispenses them
Role-checked at the moment of saving, not at login. A helper covering the counter cannot sell what they are not licensed to sell.
United Arab Emirates
The national platforms your licence depends on
Reported from the counter as you work, not exported at month-end.
Tatmeen
MOHAP · all UAEEvery pack you receive and dispense is reported as a GS1 EPCIS event — commissioning, receiving, dispensing, returns. Serialised scanning happens at the counter and the reporting goes out without your staff doing anything extra.
NABIDH
DHA · DubaiDispense records pushed to Dubai's health information exchange in real time against the patient's Emirates ID, coded the way DHA requires. Data stays inside UAE borders.
Malaffi
DoH · Abu DhabiAbu Dhabi's record exchange over HL7 FHIR, under the DoH's ADHICS security standard — the same dispense data, sent where Abu Dhabi requires it.
Riayati
MOHAP · federalThe federal unified medical record covering the Northern Emirates, Emirates-ID-linked. It is the platform that unlocks the rest, which is why onboarding starts here.
How onboarding actually works
These integrations are certified against your facility, not only against the software — DHA vendor certification for NABIDH, a DoH system code for Malaffi, and a GLN with GS1 BrandSync registration for Tatmeen. We run that process with you, and we tell you the honest timeline for your emirate before you buy, not after.
Saudi Arabia
VAT, batches and the counter
Saudi VAT is calculated from each batch's own tax profile, printed the way the authority expects and reported the same way. One product covers three tax regimes with no separate build.
Serialised batch records
Batch, expiry and supplier held against every movement, so recalls and audits are answered from the software.
Stripe & Tabby
Cards through Stripe, or four instalments with Tabby, settling back into the ledger against the right bill.
Your own online store
The catalogue you already maintain becomes a storefront on the same stock count, so nothing oversells.
India
GST and the drug inspector
Prescription details are captured at the moment of billing, so the H1 register is written as you sell rather than reconstructed the night before an inspection.
Schedule H, H1 and X
Prescription number, doctor and patient captured on the bill itself.
GST, never typed by hand
Rates come from the batch tax profile, so a rate change is never a hundred edits, and returns come out GSTR-ready.
Batch trace for recalls
Any batch number shows the invoice in, every bill out, and what is still on the shelf.